Flows
Define the steps of a voice or multichannel experience.
A flow defines what Gomobile does, including actions and branches. It does not select the campaign’s audience or launch schedule.
A Voice flow defines an in-call experience: speak text, play audio, collect keypad input, branch, and use supported call actions. A Multichannel flow coordinates contact updates, tags, conditions, SMS, approved WhatsApp templates, and Voice sub-flows.
The type is fixed when the flow is created. Saving a flow stores its configuration. Testing the saved flow creates real activity and may consume credits.
Next: build a call flow.