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This overview shows the objects you configure and the activity you inspect. The campaign connects the audience to a saved flow. The run records an execution of that flow. Channel activity depends on the steps reached; every run does not create both a call and a message.

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Other entry points

A flow test or supported API request can start a run without launching a campaign. An inbound binding routes a phone number to a Voice flow or AI agent. See How Gomobile works for the object definitions and campaign lifecycle for enrollment and scheduling.