Organizations

An organization is the top-level entity in Gomobile. It represents your company or team and acts as a container for all your resources—users, contacts, flows, programs, and more.

What organizations do

Organizations provide:

• Isolation - Your data is completely separate from other organizations

• Shared access - Multiple users can collaborate on the same campaigns

• Billing boundary - Usage and subscription plans are tracked per organization

• Configuration - Default settings like timezone and currency

Organization properties

Property	Description
name	Your company or team name
slug	Unique URL-friendly identifier
country	ISO country code (e.g., MA for Morocco)
timezone	Default timezone for scheduling (e.g., Africa/Casablanca)
currency	Currency for billing (e.g., MAD)
type	Organization type: government, enterprise, individual, education, ngo
industry	Your industry or sector
plan	Subscription tier: trial, free, basic, advanced, enterprise
size	Team size: 1-10, 11-50, 51-200, 500+
primaryUse	Main use case: sales, support, market research
status	Account status: active, suspended, inactive

Getting started with an organization

Organizations are created by the Gomobile team when you sign up.

Need access? Request your API key and our team will create your organization and provide credentials.

Once your organization is set up, you'll receive credentials to access all organizational resources.

Viewing your organization

View your organization details through your user profile:

curl -X GET https://api.gomobile.io/users/me \
  -H "Authorization: Bearer YOUR_API_KEY"

The response includes your organization information:

{
  "id": "user-uuid",
  "email": "[email protected]",
  "firstName": "Admin",
  "lastName": "User",
  "organization": {
    "id": "org-uuid",
    "name": "Your Company",
    "slug": "your-company",
    "plan": "trial",
    "status": "active",
    "timezone": "Africa/Casablanca"
  }
}

Organization updates (name, settings, etc.) require staff permissions. Contact your administrator for changes.

Plans and limits

Different plans offer different capabilities:

Feature	Trial	Free	Basic	Advanced	Enterprise
Contacts	Limited	500	5,000	50,000	Unlimited
Monthly calls	100	500	5,000	50,000	Custom
Concurrent calls	1	5	20	100	Custom
Flows	3	10	50	Unlimited	Unlimited
Team members	1	3	10	50	Unlimited

Contact sales for enterprise pricing and custom limits.

Multi-user access

Multiple users can belong to the same organization. Each user has their own login credentials but shares access to organizational resources.

To add users to your organization, contact your administrator.

Best practices

• Keep organization info updated - Especially contact information for account issues

• Set the correct timezone - Scheduling depends on it

• Regularly audit user access - Remove users who no longer need access

Related concepts

• Authentication - How to authenticate API requests

• Contacts - People you call (different from users)

• Programs - Campaigns that run within the organization